🎟️ Returns & Refunds Policy

At GiRaffle, we aim to provide a fun and fair experience for all participants. While our platform operates differently from traditional stores, we understand that flexibility and trust are important. Below is our official Returns & Refunds Policy.

💸 Refunds Before a Draw

• If you wish to cancel your entry before the giveaway draw has taken place, you may request a full refund of your entry fee.
• To request a refund, please contact us with your entry details.
• Refunds will not be granted after the draw has occurred, regardless of outcome.

🎁 Returns After Winning

• If you are selected as a winner but no longer wish to claim the prize, you may return the item upon delivery.
• Only the cost of the winning entry will be refunded.
• The item must be returned unused and in its original condition within 14 days of receipt.
• Return shipping costs are the responsibility of the winner unless the item arrives damaged or defective.
• Upon receiving and inspecting the returned item, the refund will be processed to the original payment method.

❌ No Returns or Refunds for Non-Winners

• Entries that are not selected as winning entries are non-refundable.
• Giveaway entry fees are considered a contribution toward the prize pool and are not treated as purchases of a product.

⚖️ Additional Terms

• All refund and return requests are subject to review and approval by our team.
• We reserve the right to decline refunds or returns that violate our terms or are deemed abusive.
• This policy may be updated at any time without prior notice.